G’day. At Pokies Australia, we don’t hide behind automated bots or corporate “no-reply” email addresses. This site was built on the foundation of real-money testing and honest Aussie feedback. If you have a question, a correction, or a story about your experience at one of the casinos we’ve reviewed, we want to hear it.
How Can We Help?
| Reason for Contact | What to Include |
|---|---|
| Report an Error | Spotted an outdated bonus or a broken link? Let us know the page URL and the specific error. We aim to fix all factual inaccuracies within 48 hours. |
| Casino Feedback | Had a particularly good (or bad) experience at a site we recommend? Your hands-on feedback helps us keep our “Six Pillar” ratings accurate. |
| Suggest a Site | Found a new Aussie-facing site you want us to test with our own money? Send us the name and we’ll add it to our testing queue. |
| Media & Business | For all commercial inquiries, data requests, or partnership discussions. |
Direct Contact Information
- Email: [email protected]
- Response Time: We are a small, dedicated team of human players. We typically respond to all inquiries within 24 to 48 business hours.
Important Notice: Player Disputes
Please remember that Pokies Australia is an independent review site, not a casino operator.
- We cannot process your withdrawals.
- We cannot unlock your player accounts.
- We cannot change the outcome of a game.
If you are having a legal dispute with a casino, we recommend contacting the relevant licensing body (e.g., Curacao eGaming) mentioned in our review of that site.
Responsible Gambling
If your inquiry is related to a gambling problem, please reach out to professional support services immediately. Help is free, confidential, and available 24/7 for all Australians.
- Gambling Help Online: 1800 858 858
- BetStop: The National Self-Exclusion Register (betstop.com.au)
